Rebecca Marsh, Director
Rebecca has a unique 19 year career background that has included working at NASA\Johnson Space Center as a flight controller in the Mission Control Center. She has extensive experience in conflict management and dispute resolution, while serving on numerous Space Shuttle and International Space Station missions in Houston Command and Ground Control team lead roles under numerous NASA Flight Directors. Her critical thinking skills have allowed her to remain calm yet decisive during crisis scenarios.
The foundation of her mediation approach is based on connecting with people and helping them to achieve healthy boundaries moving forward. Her goal during each mediation is to achieve an empathic and respectful connection with her clients so that they can communicate with each other their desires and goals. Each mediation session is very individualized, with Rebecca focused on bringing out each person’s true perspective.
In addition to corporate mediation and arbitration, Rebecca also specializes in working with families going through divorce. Rebecca has had training in mediation from the University of Houston Law Center and in addition, specific training for couples divorcing needing child custody mediation and in negotiating parenting plans that are best for the children based on their developmental needs. Rebecca currently serves as a mediator through the Harris County Dispute Resolution Center (DRC) for Judge Louie Ditta Justice of the Peace Court; Precinct 8.
She assists each client in examining new strategies to achieve clarification and honesty within themselves so that they may convey to the other party their driven motivation for their decisions. Rebecca specializes in family and divorce mediation. She helps couples in slowing down their interactions of communication to reveal deeper motivations to decisions; helping couples in moving forward toward positive interactions in their now divorced relationship. The length of each mediation session is determined by each parties’ specific needs and goals.
In addition to being a prominent family and divorce mediator, Rebecca is also a marriage and family therapist and had helped thousands of couples achieve better communication and expression of their inner wants and needs within their relationship.
Rebecca provides mediation arbitration for the League City, Dickinson, Friendswood, Webster, South Shore, Clear Lake, NASA, Kemah, Nassau Bay and Seabrook surrounding areas. She would be honored to help you work through your most private issues using Alternative Dispute Resolution (ADR) during mediation.
AFFILIATIONS & PROFESSIONAL CREDENTIALS
M.A. Psychology - Marriage and Family Therapy; University of Houston-Clear Lake, Texas
B.S. Computer Science; University of Houston-Clear Lake, Texas
Harris County Dispute Resolution Center Volunteer Mediator; Small Claims Suits
Family Mediation Training; University of Houston Law Center
Association for Conflict Resolution Member
Galveston County Mediators Association
American Association of Marriage and Family Therapists (AAMFT) #151925
National Council for Family Relations (NCFR) #1178929
Houston Association for Marriage and Family Therapists (HAMFT) #10582271
American Psychological Association (APA) #37168394
SCHEDULE YOUR MEDIATION OR ARBITRATION TODAY WITH REBECCA MARSH
Hon. John Melcher
As a Credentialed Advanced Mediator and Arbitrator, Judge Melcher helps resolve disputes in civil matters, sibling and family issues, construction claims, and estate disposition. He also serves as an Associate Judge for Galveston County’s Magistrate Court and the Hitchcock Municipal Court. His commitment to alternative dispute resolution relies on a firm belief in the power of respectful intellect. His philosophy - all disputes can be resolved through reasonable discourse conducted in good faith, especially with skilled motivators in a safe and comfortable environment. Through his involvement with the Harris County Dispute Resolution Center and the Clear Creek Mediation Center, he’s had the blessing of assisting citizens in a myriad of conflict resolution.
Judge John Melcher is a principle in The Melcher Group, a consulting firm specializing in public safety, security, policy, corporate leadership and intellectual property.
Judge Melcher’s background in law enforcement, emergency medical service and public safety leadership is the basis of his capacity for guiding parties to meaningful solutions. Melcher served as the Executive Director and CEO of the Greater Harris County 9-1-1 Emergency Network, the nation's largest regional 9-1-1 system, providing emergency communications service for over eight million citizens in the greater Houston metropolitan area.
For over 25 years he has led teams working with state and federal legislatures and regulatory agencies advocating for first responders, including the allocation of continuous broadband radio spectrum (frequencies) to create a nationwide wireless network for first responders, now known as FirstNet™.
John directed the first integration of 9-1-1 wireless location technology, allowing first responders to pinpoint 9-1-1 callers using cellular phones. This ground-breaking technology is now deployed in 9-1-1 systems throughout the world. He holds patents and serves as an expert witness in intellectual property and civil litigation and has negotiated well over $100 million in contracts and awards. As a founding member of the Houston Emergency Center Executive Board he was integral in its creation and the consolidation of emergency communications.
He has provided testimony to numerous state legislative and regulatory bodies, the US House of Representatives, the US Senate and numerous federal agencies. He currently volunteers as a pilot and government affairs officer for the US Air Force Auxiliary (Civil Air Patrol), and works with his church in the technical arts ministry. Judge Melcher is a published author, guest lecturer and certified motivational speaker.
AFFILIATIONS & PROFESSIONAL CREDENTIALS
Harris County Dispute Resolution Center Volunteer Mediator; Small Claims Suits
Family Mediation Training; Austin Dispute Resolution Center
Texas Association of Mediators
Association for Conflict Resolution Member
Texas Credentialing Mediators Association
Galveston County Mediators Association
American Arbitration Association Judicial Panel
SCHEDULE YOUR MEDIATION OR ARBITRATION TODAY WITH HON. JOHN MELCHER
Susan Rokes
Susan Rokes is an active mediator with the Dispute Resolution Center (DRC) of Harris County, serving since 2017, mediating a variety of cases in the Justice of Peace Courts as well as at the DRC, including family cases. Mediations have ranged from insurance disputes to dog bite conflicts and included breach of contract cases of all varieties. Susan received the Outstanding Achievement Award from the Houston Bar Association in 2018 for mediation with the Harris County Dispute Resolution Center. Her interest in mediation began in 1994 when she received training through the Montgomery County Dispute Resolution Center.
Susan’s career began in Medical Technology, specializing in Microbiology. During the latter years while working as a medical technologist, she attended the University of Houston Law Center, completing her J.D. She briefly worked as a lawyer, volunteered as a mediator with the Montgomery County Dispute Resolution Center, then entered the HIV Prevention field where she found her home until retiring at the end of 2019. In the HIV prevention work, Susan educated, trained, supervised, monitored prevention programs, directed a counseling and testing program, counseled clients about staying healthy as well as testing them for HIV and delivering results and referrals, and lastly, consulted with two counties to establish new HIV Prevention programs.
Susan believes mediation is the best approach to solving conflicts as it gives the parties the dignity of shaping and owning the resolution instead of having someone else make decisions about their lives. Her approach is to keep the parties together as much as possible to enable them to talk to each other, understand each side’s perspective and craft a joint resolution that is the best solution for all involved. She views her role as guiding the parties in their discussion, to help clarify perspectives and priorities, explore possible solutions and verify that the resolution works for the parties.
Susan believes in and is dedicated to the mediation process.
AFFILIATIONS & PROFESSIONAL CREDENTIALS
Harris County Dispute Resolution Center Mediator; Small Claims Suits
Texas Association of Mediators
SCHEDULE YOUR MEDIATION TODAY WITH SUSAN ROKES